Proactive Support

Stress Free IT Support

Our Stress Free IT Support Plans are designed to give you the critical technical support you need to maximize your business network’s speed, performance, and stability, without the expense of a full-time IT staff.

Unlike other computer consultants who profit from the failures in your IT environment, our purpose is to PREVENT computer problems from escalating into unexpected downtime, data loss, interruptions in business, and financial loss. In fact, our Gold Level Stress Free IT program does not allow us to profit from your technology troubles in any way. That’s right, you pay a flat monthly rate for all of your technology needs. If it breaks, you can bet we’ll fix it as quickly as possible with a solution that will last!

Take a look at our Stress Free IT Support offerings:

  • Bronze Level Support – complete monitoring and updates for all of your servers and workstations
  • Silver Level Support – adds unlimited remote support to our Bronze Level Support
  • Gold Level Support – adds unlimited on-site support to your Silver Level Support

Why proactive support?

The Benefits are Obvious:

  • You’ll avoid expensive repairs and recovery costs. Our network monitoring and maintenance will save you money by preventing expensive network disasters from ever happening in the first place. As a matter of fact, we guarantee it.
  • You’ll experience faster performance, fewer “glitches”, and practically zero downtime. Some parts of your system will degrade in performance over time, causing them to slow down, hang up, and crash. Our preventative maintenance and network monitoring will detect these problems early and prevent them from escalating into more expensive repairs and downtime.
  • You’ll feel as though you have an in-house IT department without the costs. As a Managed Service customer, you’ll have access to a knowledgeable support staff that can be reached quickly should you have any kind of problem or question.
  • You’ll receive substantial discounts on IT services that you are already buying. Most IT firms will nickel and dime you over every little thing they do: under this program, you’ll pay one flat, affordable rate and get all the technical support you need. No hidden charges, caveats, or disclaimers.
  • You’ll eliminate trip fees and receive faster support response because the remote monitoring will enable us to access and repair most network problems right from our office.
  • You’ll be able to budget for network support just like rent or insurance and avoid unexpected emergency costs.
  • You’ll sleep easier knowing the persistent headaches from downtime and problems are kept out of your network.
  • You’ll safeguard your data. The data on the hard disk is always more important than the hardware that houses it. If you rely on computer systems for daily operations, it’s time to get serious about protecting your critical, irreplaceable electronic information.
  • You’ll stop annoying spam, pop-ups, and spyware from taking over your computer and your network.
  • You’ll gain incredible peace of mind. As a business owner, you already have enough to worry about. We’ll make sure everything pertaining to your network security and reliability is handled so you don’t have to worry about it.

Our 68-Point Problem Prevention Audit Gets You Started

To introduce you to our new Stress Free IT Service Plan, we’d like to offer you a FREE 68-Point Problem Prevention Audit. At no charge, we will send a senior technician to your office and conduct a thorough assessment of your network. Upon completion, we will be able to:

  • Pinpoint any exposure or risk to potential lapses in security, data backup, power outages, and system downtime.
  • Outline a powerful and comprehensive line of defense against even the most evasive and deadly computer viruses, hackers, and spam for your specific network.
  • Recommend ways to speed up your entire computer network while cutting costs on your Internet Service bill, e-mail, and possibly even your phone bill!
  • Create Initial Network Documentation (that’s basically a blue print or index of your entire network). This document allows any technician to know exactly how your network is configured at a glance saving you precious consulting time trying to figure out what’s under the hood. Most firms charge $300 – $600 for this service alone but we’ll do it for FREE.

We will also provide you a detailed written report in plain English that outlines where you are at high risk for viruses, downtime, or other problems, and how we can eliminate those risks with our Ultimate Peace of Mind Network Service Plan.

Other Companies Have Paid Over $495 for This Same Audit,

But It’s Yours FREE Just for Saying “Maybe”

We’ve decided to give you this audit as a good natured “bribe” to take a look at our Stress Free IT Service Plan.

After the audit, we will quote you a fixed monthly rate for maintaining and monitoring your network to ensure zero problems, zero downtime, and zero disasters.

If you decide that it’s not going to work for you or if you don’t want to sign up for any reason, just say, “This isn’t what I had in mind” and we can simply continue to provide you network support and services on an “as needed” basis as we have been doing up until now. No pressure, No expectations, No cost.

To schedule your Free 68-Point Problem Prevention Audit and to get more information about our Stress Free IT Service Plan, simply give us a call at (305) 238-6587 or respond online.  Either way I will contact you immediately to schedule your audit and answer any questions you have about this exciting service.

Making the world of technology accessible to small business.